At ThrivionSupps, we are loyal to providing you with fast, reliable, and efficient shipping for all orders within the United States. Please read our shipping policy below to understand how we handle your orders.
1. Shipping Rates and Methods
- Free Shipping: We offer free shipping on all orders within the United States, including Alaska and Hawaii.
- Expedited Shipping: If you need your order sooner, quick shipping options are available at checkout for an additional cost.
2. Order Processing Time
- We process orders within 1-2 business days (Monday through Friday, excluding holidays).
- We process orders made on weekends or holidays the following business day
- You will receive an email confirmation once your order has been shipped, including tracking information (if available).
3. Shipping Locations
We currently ship only within the United States, including Alaska, Hawaii, and U.S. territories. We do not ship internationally at this time.
4. Delivery Times
- Standard Shipping: We estimate delivery within 5-7 business days.
- Expedited Shipping: We estimate delivery within 2-3 business days.
- Delivery times are estimates and may vary depending on your location, weather conditions, and shipping carrier.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information (if available). You can track your order directly through the carrier’s website or by clicking the link provided in your email.
6. Address Issues
You are responsible for ensuring that you enter the correct shipping address during checkout. We do not take responsibility for lost or late packages due to incorrect or incomplete shipping addresses. Please double-check your shipping details before completing your order.
7. Shipping Delays
While we strive to ensure timely deliveries, please be aware that shipping carriers may experience delays beyond our control, especially during peak seasons or due to weather conditions. We appreciate your understanding during these times.
8. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us immediately at Support@ThrivionSupps.com. We will assist you in resolving the issue with the carrier and may offer a replacement or refund based on the situation.
9. Shipping Restrictions
Certain items may be subject to additional shipping restrictions based on size, weight, or local regulations. If any restrictions apply to your order, we will notify you as soon as possible.
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